Resume

	Email:
	Github:	mangstadt
	LinkedIn:	linkedin.com/in/michaelangstadt
	Printable resume

SUMMARY

Talented IT Systems Administrator with background in software development
Thorough problem solver with fine attention to detail
Can communicate technical concepts to non-technical people

SKILLS OVERVIEW

IT Systems Administrator: Windows 10, Windows Server, QNAP NAS (Linux), IIS, MySQL, SQL, Clonezilla, Envisionware, LPT:One, Deep Freeze, Polaris, TeamViewer, Remote Utilities, Remote Desktop, Chromebook Enterprise, KeePass, local group policy, Task Scheduler, robocopy, rsync, shell scripting, Microsoft Office, OneDrive
Java: Java, JUnit, Mockito, Swing, JavaFX, Maven, Gradle, Git, Eclipse
Web programming: HTML, CSS, JavaScript, PHP, WordPress plugin development

WORK EXPERIENCE

Automation and Technology Coordinator, Montgomery County-Norristown Public Library (Norristown, PA)
September 2021 – present
Technologies: Windows 10, Windows Server, QNAP NAS (Linux), Chromebook Enterprise, Windows Server Backup, File History, Polaris, Envisionware, LPT:One, Deep Freeze, TeamViewer, Remote Utilities, Remote Desktop, KeePass, local group policy, Task Scheduler, robocopy, rsync, shell scripting, Microsoft Office, OneDrive, Java, Git, HTML, CSS, JavaScript, PHP, WordPress, Eclipse

Administer over staff workstations, laptops, public access computers, printers, servers, hotspots, and network devices at library and its four branches
Travel to library branches for hardware deployment and other maintenance tasks
Created from scratch: Hardware inventory database, password database, static IP list, issue management system
Compile and distribute statistical reports; write Java programs to automate report generation
Configure Chromebook laptops for public access use
Write training materials and documentation for library staff
Administer Windows Server IIS web server, MySQL database, and WordPress website software
Publish content to library website
Advise staff on web design accessibility best practices
Deploy and configure new staff workstations
Administer backup procedures using Windows Server Backup, File History, Google Drive, robocopy, rsync
Order equipment and advise on technology purchases
Troubleshoot technical issues from library staff and members of the public
Serve as intermediary between library staff and county-wide information technology consortium
Collaborate with peers from other libraries in the county
Keep thorough records of all technical issues & solutions
Continue to administer computer lab infrastructure from previous role

Electronic Resources Technician, Montgomery County-Norristown Public Library (Norristown, PA)
January 2017 - September 2021
Technologies: Java, JUnit, Mockito, JavaFX, Swing, Git, Gradle, HTML, CSS, JavaScript, PHP, WordPress, Eclipse Windows 7/10, Windows Server 2008/2019, QNAP NAS (Linux), IIS, MySQL, phpMyAdmin, SQL, Clonezilla, Deep Freeze, local group policy, Task Scheduler, shell scripting

Administered public access computers, staff computers, and server infrastructure in library computer lab
Ordered, configured, and deployed new hardware including desktops, web server, and NAS
Wrote batch scripts to administer public access computers and streamline backup procedures
Documented computer customizations in detail and kept thorough records of all technical issues & solutions
Communicated with external support services as needed (e.g. Dell ProSupport)
Administered backup procedures using Windows Server Backup, File History, snapshots, Google Drive, robocopy, rsync
Facilitated remote work capabilities: Google Drive, myQNAPcloud, TeamViewer
Continued to maintain Java applications, website, and computer literacy software from previous role

Instructor, Methacton High School (Eagleville, PA)
Jan 2017 - March 2020

Taught adult night classes on Microsoft Word, PowerPoint, and Excel
Classes held twice per year, 12-36 hours of instruction per year, up to 14 students per class

Assistant Electronic Resources Librarian Montgomery County-Norristown Public Library (Norristown, PA)
June 2014 - January 2017
Technologies: Java, JUnit, Mockito, JavaFX, Swing, Git, Gradle, HTML, CSS, JavaScript, PHP, WordPress, Eclipse

Contributed beyond required job duties to develop Java applications that simplified staff workflows, improved the patron experience, and automated repetitive tasks (see: mikeangstadt.name/portfolio)
Refactored computer literacy training software into single-page JavaScript application, and other improvements
Redesigned and maintained library's WordPress-based website, including creation of WordPress plugins
Taught classes and developed lesson plans on computer literacy, Microsoft Office, Google Drive
Coordinated staff and volunteer work schedule
Handled library patron print fees and student class fees
Provided technical support to library patrons; resolved patron conflicts/issues

Volunteer, Montgomery County-Norristown Public Library (Norristown, PA)
December 2013 - June 2014

Shelved returned books
Contributed to library's Facebook page
Provided one-on-one technical support to library patrons

Software Developer, Siemens Medical (Malvern, PA)
October 2012 - May 2013
Technologies: Java, GWT, CSS, ClearCase

Removed excess whitespace from application UI at customer's request; customer satisfied
Developed system for logging client-side errors to server to aid in the troubleshooting of client-side issues; gave technical presentation to team
Researched issue regarding erratic network errors; discovered steps to reproduce & implemented functionality to reduce its occurrence
Practiced agile development, test-driven development, self-documenting code

Software Developer, Penn Mutual (Horsham, PA)
June 2011 - September 2012
Technologies: Java, MyBatis, JUnit, Maven, Mule, XML, XSLT

Updated web services to support company-wide software upgrade by adding Maven support to existing projects, updating ACORD XML web services, adding unit tests, and updating documentation; upgrade was successful
Added templates to PDF-generation web service and improved unit tests; went live without problems
Designed web service that consolidated data from multiple web services; completed project on time

Software Developer, LifeShield Security (Yardley, PA)
December 2010 - May 2011
Technologies: PHP, PHPUnit, Java, Google Analytics Java API, JUnit, Velocity, MyBatis, JDBC, SQL

Wrote backend Java code to perform maintenance tasks on customer contract data
Designed PHP web services for creating customer contracts and collecting customer information
Designed command-line tool that extracted data from Google Analytics; successfully used by team

Software Developer, MEDecision (Wayne, PA)
August 2009 - June 2010
Technologies: Java, JUnit, PHP, MyBatis, Zend Framework, XML, SOAP, HealthVault

Added Microsoft HealthVault integration to application; successfully demoed work at multiple healthcare conferences
Contributed bug fixes to open source HealthVault Java library
Developed IHE-compliant web service; passed standardization test

Software Developer, JBISoft (Fairfax, VA)
October 2008 - March 2009
Technologies: Java, JUnit, Tomcat, Servlets, JSP, JavaScript, Dojo, OpenLayers

Maintained web-based software product used to intelligently index information and plot it on a map

Consultant, Platinum Solutions (Reston, VA)
July 2007 - September 2008
Technologies: Java, Tomcat, JSP, SQL, Struts, HTML, CSS, JavaScript

Updated record keeping software by fixing bugs and adding features; communicated with client to ensure accurate completion of requirements; wrote SQL to migrate database; wrote documentation describing changes and new features; traveled to client site to deploy finished product
Developed email alerting system for government organization

Application Programmer, Stanley Associates (Kearnysville, WV)
August 2006 - July 2007
Technologies: Visual Basic 6

Maintained U.S. Coast Guard application that managed fleet and law enforcement information
Worked on functionality that populated Word template documents with client data

College Internships
June 2003 - May 2006

Support Desk Intern, Pennsylvania State Employees Credit Union (Harrisburg, PA)
Solved technical problems of customers and employees, monitored banking servers
Software Development Intern, Advanced Automation Associates (Exton, PA)
Developed factory automation software using Visual Basic 6.0, SQL Server

OPEN SOURCE

Lead developer, ez-vcard
July 2012 - present
Technologies: Java, Maven, Git, JUnit, Mockito, Eclipse

General purpose library for reading/writing vCard files
3,100 unique Maven Central downloads in April 2020
Over 300 "stars" on Github

Lead developer, biweekly
June 2013 - present
Technologies: Java, Maven, Git, JUnit, Mockito, Eclipse

General purpose library for reading/writing iCalendar files
6,400 unique Maven Central downloads in April 2020
Over 250 "stars" on Github

EDUCATION

Certifications

CompTIA A+ (July 2017-2023)
Sun Certified Web Component Developer 5.0 (June 2010)
Sun Certified Java Programmer 6.0 (July 2009)

B.S. Computer Science (May 2006)
Shippensburg University (Shippensburg, PA)

Summa cum laude
Honors Program
Study abroad (Leicester, England)